Our People

Patti M. Kernaghan FCIP, CRM

President & CEO

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After ten years of varied management experience with one of Canada's leading banks, Patti M. Kernaghan began her insurance career with Kernaghan Adjusters in
February 1988.

At Kernaghan Adjusters, Patti's work as a licensed adjuster preceded her national marketing work. As Director of Marketing, she liaised with Branch Managers across Canada and worked towards implementing standardized systems and procedures in all our branches.  During her work as Vice-President Operations, Patti was responsible for reviewing and upgrading the company's communication systems, seeking technological improvements and innovations, and continuing the company's commitment to service excellence. 

Upon her appointment as President in May 1993, Patti concentrated her focus on the vision and direction of the firm's position within the adjusting services market.  Patti oversees the marketing and administration of Kernaghan Adjusters' large claims management accounts for insurance companies, private firms and public sector organizations.

Education and professional development is important to Patti.  She studied International Relations at the University of BC, is a Fellow Charter Insurance Professional under seal of the Insurance Institutes of Canada and holds a Canadian Risk Manager diploma. Patti has also completed Executive Programmes through the Faculty of Commerce and Business Administration at the UBC.

Patti's Insurance Industry activities are many and varied. She has served in the following capacities: member of the Insurance and Risk Management Advisory Board for the University of Calgary, member of the Board of Trustees for Insurance Dispute Resolution Services of British Columbia, steering committee member of the Insurance and Risk Management Education Project, past Insurance Institute of Canada Regional Vice-Chair (Western Institutes), past board member of Women in Insurance Cancer Crusade BC, past President of the Insurance Institute of BC, past member of the Academic Council for IIC, past member of the Education Committee for IIC, past President of the Canadian Insurance Professionals of Vancouver, member of the BC Adjusters' Association, the Ontario Adjusters' Association, the Canadian Insurance Adjusters Association and a former Advisory Board Member for Kinsmen Rehabilitation Foundation of BC.

In 2006, Patti was named by her peers as BC's Insurance Person of the Year. During the Salute dinner at the Crystal Ballroom of Vancouver's Pan Pacific Hotel in October 2006, she was recognized by over 400 insurance industry people for her achievements.

Patti's knowledge, expertise and vision promise continued growth and service excellence for Kernaghan Adjusters in the years ahead.

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Corporate Memberships

  • CIP - Chartered Insurance Professionals' Society
  • CIAA - Canadian Independent Adjusters Association
  • BCSF - British Columbia Society of Fellows of the Insurance Institute of Canada
  • AAIA - Alberta Association of Insurance Adjusters
  • MIAA - Manitoba Insurance Adjusters Association
  • OIAA - Ontario Insurance Adjusters Association
  • Honourable Order of the Blue Goose
  • BC RIMS